Privacy Policy

1. Introduction

Jack Osei (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are based in Dubai, UAE, and serve clients worldwide, including Ghana and other African countries. We are committed to complying with applicable data protection laws and regulations.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number)
• Company name and job title
• Project requirements and specifications
• Communication preferences
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our web development services
• Communicating with you about projects and services
• Processing payments and managing accounts
• Sending newsletters and marketing communications (with consent)
• Analyzing website usage and improving user experience
• Complying with legal obligations
• Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a business merger, acquisition, or sale
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure hosting and infrastructure
• Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically, we retain:

• Project-related information: 7 years (for legal and business purposes)
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics: 2 years (anonymized)
• Payment information: As required by financial regulations

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used for targeted advertising (with consent)

9. International Data Transfers

As we serve clients worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions for certain countries
• Other appropriate safeguards as required by law

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: